Terms & Conditions
Welcome to the AIMMS Community!
Purpose: The community is made up of AIMMS users, partners and employees and serves as a go-todestination for AIMMS product know-how, peer-to-peer support and thought leadership on best practices regarding the use of the AIMMS products, prescriptive analytics, optimization and mathematical modelling. We also ideate with customers directly on how to improve and extend the AIMMS products. We’d love to see users learn from each other and build their influence and profile on the AIMMS Community.
Every community user of ours agrees to abide by these Community TOU and is responsible for any violations. You are not allowed to assist or engage others in a way that would violate these Community TOU. We will enforce and ensure compliance with this Community TOU by using methods we consider to be appropriate.
We reserve the right to modify these Community TOU at any time without giving you prior notice. You can find the most recent version here. Your use of the community following any such modification constitutes your agreement to follow and be bound by these Community TOU as modified. You agree to review the Community TOU on a regular basis and always remain in compliance.
“Community Content” means all content, including without limitation, language, data, information, models, and images, provided through or disclosed by use of the AIMMS Community, whether by us, our customers, or other users of the AIMMS Community. Community Content does not include Your< Content.
“Community Usage Guidelines” means the policies applicable to users of the AIMMS Community which we have published here or another website we designate.
“AIMMS Community” means the online community accessible at community.aimms.com
"Sensitive Information" means credit or debit card numbers; personal financial account information; Social Security numbers; passport numbers; driver’s license numbers or similar identifiers; employment, financial or health information, including any information subject to regulations, laws
or industry standards designed to protect data privacy and security, such as the Health Insurance Portability and Accountability Act and the Payment Card Industry Data Security Standards.
"Third-Party Products" means products and professional services that are provided by third parties which may interoperate with or be used in connection with the AIMMS products.
"Third-Party Sites" means third-party websites linked from within or accessed through the AIMMS Community.
"AIMMS", "we", "us" or “our” means AIMMS B.V. and our affiliates.
"You" or "your" means the person or entity using the AIMMS Community.
"Your Content” means all content, including without limitation, language, data, information, models and images, provided through or disclosed by use of the AIMMS Community, by you.
2. Access to the AIMMS Community
We will provide you access to use the AIMMS Community according to the terms of this Agreement. We may use third party service providers to provide some or all elements of the AIMMS Community. In order to access and use the AIMMS Community, you may be required to establish a username with a third party service provider, and you grant us the right to share the information necessary to enable your use of the AIMMS Community with our third party service providers.
You may not use a username that: (i) belongs to someone else, (ii) impersonates another person, (iii) is misleading, (iv) violates any intellectual property or other proprietary rights, (v) is vulgar or offensive, (vi) uses ‘AIMMS’ as all or part of it, unless we provide express permission to do so, or (vii) we reject, which we may choose to do in our discretion. All information you provide in your profile must be accurate. If you believe your access to or use of the AIMMS Community has been breached, compromised, or unauthorized, notify us immediately at firstname.lastname@example.org.
3. Your Conduct and Content
a. Usage Guidelines. You must review and follow the Community Usage Guidelines. We may change the Community Usage Guidelines from time to time by updating the applicable website. Your use of the AIMMS Community is subject to the Community Usage Guidelines, which are incorporated to this Agreement by reference.
b. Acceptable Use. You will use the AIMMS Community for its intended purpose only, and will not use it for solicitation or advertising purposes, unless we otherwise agree. Your Content should typically relate to modelling, optimization and prescriptive analytics best practices, the AIMMS products or their use.
The AIMMS Community is meant for public discussion, so you may not disclose or solicit anyone’s private information or disclose confidential information. You are responsible for the use by third parties of any personal information disclosed by you to the AIMMS Community, whether or not you permitted such use. This means that no private or personal information should be exchanged within the AIMMS Community. Upon our consent, certain users may be permitted to include a link as part of their signature information, which another user may click to leave the AIMMS Community and obtain or share additional information. If you share your information by following one of these links, then you grant us the right to further share your information with trusted partners so that they may contact you about modelling, optimization and prescriptive analytics best practices offerings.
You are not permitted to sell, rent, lease, assign, sublicense, distribute, transmit, broadcast commercially exploit, grant a security interest in, or otherwise transfer any right in the AIMMS Community or Community Content. In addition, and without limiting the other requirements in this Community TOU, you may not (directly or indirectly) use the AIMMS Community with content, or in a manner that:
- is in violation of this Agreement;
- is confidential, proprietary or discloses Sensitive Information;
- infringes a third party's intellectual property right(s);
- discloses or solicits the private information of any person;
- is threatening, abusive, harassing, stalking, or defamatory;
- is deceptive, false, misleading or fraudulent;
- is invasive of another's privacy or otherwise violates another’s legal rights (such as rights of
privacy and publicity);
- contains vulgar, obscene, indecent or unlawful material;
- publishes, posts, uploads, or otherwise distributes any software, music, videos, or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you have all necessary rights and consents to do so;
- uploads files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another person's computer;
- downloads any file that you know, or reasonably should know, cannot be legally distributed in that way;
- falsifies or deletes any author attributions, legal or proprietary designations, labels of the origin or source of software, or other material contained in a file that is uploaded;
- restricts or inhibits any other user of the AIMMS Community from using and enjoying our< website and/or the AIMMS product;
- harvests or otherwise collects information about others, including e-mail addresses, without their consent;
- damages, disables, overburdens, or impairs any AIMMS website or interferes with any other party's use and enjoyment of the AIMMS Community;
- mirrors or frames the AIMMS Community website, or any part of it, on any other website or webpage;
- attempts to gain unauthorized access to the AIMMS Community, or access the AIMMS Community by any means other than through the interface that we provide to you;
- violates the usage standards or rules of an entity affected by your use, including without limitation, any ISP, ESP, or news or user group (and including, by way of example, and not limitation, circumventing or exceeding equipment use rights and restrictions and/or location and path identification detail);
- is legally actionable between private parties; and/or
- is in violation of any applicable law or regulation.
c. Suspension and Notice of Violations. We may immediately suspend use of the AIMMS Community, without notice, for actual or suspected violations of the terms contained in this Section 3 (Your Conduct and Content). If you know of usage that is in violation of this Agreement, please let us know by contacting us at support@AIMMS.com, and following the process for claims of copyright infringement described below.
d. Claims of Copyright Infringement. We respect the intellectual property rights of others, and we ask our users to do the same. We may, in its sole discretion, suspend the access or terminate the accounts of users who violate others’ intellectual property rights. If you believe that your work has been copied in a way that constitutes infringement on our website, please contact us at support@AIMMS.com
e. Our Use of Your Content. You grant to us all rights, licenses and permissions necessary to display, reproduce, disseminate, and otherwise use Your Content in connection with the AIMMS Community. We may edit or remove Your Content, or block or disable replies on a topic, at any time in our sole discretion.
4. AIMMS’s Proprietary Rights
You are not granted a license to any software by this Agreement. The AIMMS products are protected by intellectual property laws, they belong to and are the property of us or our licensors (if any), and we retain all ownership rights to them.
We encourage all customers to comment on the AIMMS products, provide suggestions for improving them, and vote on suggestions they like. You agree that all such comments and suggestions will be non-confidential and that we own all rights to use and incorporate them into the AIMMS products,
without payment or attribution to you.
5. Third-Party Sites and Products
Third-Party Products and Third-Party Sites are not under our control. Third-Party Sites and Products are provided to you only as a convenience, and the availability of any Third-Party Site or Product does not mean we endorse, support or warranty the Third-Party Site or Product.
6. Term and Termination
a. Term. This Agreement will apply for as long as you use or maintain a username for the AIMMS Community.
b. Termination and Suspension.
We may terminate this Agreement and/or suspend your access to the AIMMS Community immediately if you: (i) violate any of the terms of this Agreement, (ii) use the AIMMS Community in a way which has or may negatively reflect on or affect us, our prospects, or our customers, or (iii) if we determine it to be necessary or desirable in our sole discretion. We are not obligated to provide you with any of Your Content used in connection with the AIMMS Community after termination. Termination or expiration of this Agreement shall not cause your subscription agreement to be terminated, if you have one.
7. Your Representations and Warranties
You represent and warrant that: (i) your participation in the AIMMS Community will not conflict with any of your existing agreements or arrangements, (ii) you have sufficient rights to share all Your Content with us for our use and with other users of the AIMMS Community, and that you are not violating any confidentiality obligations by submitting Your Content to the AIMMS Community, and (iii) that Your Content does not violate or constitute the infringement of any intellectual property right, right of privacy, right of publicity or other proprietary right.
You will indemnify, defend and hold us harmless, at your expense, against any third-party claim, suit, action, or proceeding (each, an "Action") brought against us (and our officers, directors, employees, agents, service providers, licensors, and affiliates) by a third party to the extent that such Action is based upon or arises out of (a) your use of the AIMMS Community, (b) your disclosure or solicitation of personal information, (c) any use of personal information that you disclosed, whether this use is by you or a third party, (d) your noncompliance with or breach of this Agreement, or (e) your use of Third-Party Products or Third-Party Sites. We will: notify you in writing within thirty (30) days of our becoming aware of any such claim; give you sole control of the defense or settlement of such a claim; and provide you (at your expense) with any and all information and assistance reasonably requested by you to handle the defense or settlement of the claim. You shall not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.
9. Disclaimers; Limitations of Liability
a. Disclaimer of Warranties. WE AND OUR AFFILIATES AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, SECURITY OR ACCURACY OF THE AIMMS PRODUCTS OR SERVICES, THE AIMMS COMMUNITY, OR THE COMMUNITY CONTENT FOR ANY PURPOSE. APPLICATION PROGRAMMING INTERFACES (APIs) MAY NOT BE AVAILABLE AT ALL TIMES. TO THE EXTENT PERMITTED BY LAW, THE AIMMS COMMUNITY IS PROVIDED "AS IS"; WITHOUT WARRANTY OR CONDITION OF ANY KIND. WE DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND WITH REGARD TO THE AIMMS COMMUNITY AND THE COMMUNITY CONTENT, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE AIMMS COMMUNITY AND COMMUNITY CONTENT MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.
b. No Consequential or Indirect Damages. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR BUSINESS OPPORTUNITIES.
c. Limitation of Liability. IF, NOTWITHSTANDING THE OTHER TERMS OF THIS AGREEMENT, WE ARE DETERMINED TO HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY, THE PARTIES AGREE THAT OUR AGGREGATE LIABILITY WILL BE LIMITED TO A HUNDRED EUROS.
d. Third Party Products and Sites. WE DISCLAIM ALL LIABILITY WITH RESPECT TO THIRD-PARTY PRODUCTS AND THIRD-PARTY SITES THAT YOU USE. OUR LICENSORS SHALL HAVE NO LIABILITY OF ANY KIND UNDER THIS AGREEMENT. YOU UNDERSTAND AND AGREE THAT ABSENT YOUR AGREEMENT TO THIS LIMITATION OF LIABILITY, WE WOULD NOT PROVIDE THE AIMMS COMMUNITY TO YOU.
a. Amendment; No Waiver. We may update and change any part or all of this Agreement. If we update or change this Agreement, the updated Agreement will be posted here. The updated Agreement will become effective and binding on the next business day after it is posted. When we change this Agreement, the "Last Modified" date above will be updated to reflect the date of the most recent version. We encourage you to review this Agreement periodically. If you do not agree with a modification to this Agreement, you should not use the AIMMS Community.
b. Applicable Law. This Agreement shall be governed by the laws of the The Netherlands, without regard to the conflict of laws provisions thereof. In the event either of us initiates an action in connection with this Agreement or any other dispute between the parties, the exclusive venue and jurisdiction of such action shall be in the courts in Haarlem, The Netherlands.
c. Force Majeure. Neither party will be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions; or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event.
d. Relationship of the Parties. Both you and we agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Agreement.
e. Compliance with Applicable Laws. You shall comply with all applicable foreign and domestic laws (including without limitation, export laws), governmental regulations, ordinances, and judicial administrative orders. You will not directly or indirectly export, re-export, or transfer the Community Content or the AIMMS products and services to prohibited countries or individuals or permit use of the Community Content or the AIMMS products and services by prohibited countries or individuals.
f. Correction of Errors and Inaccuracies. The Community Content may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update the Community Content and Your Content at any time without prior notice. However, we do not guarantee that any errors, inaccuracies or omissions will be corrected.
g. Severability. If any part of this Agreement is determined to be invalid or unenforceable by applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect.
h. Notices. Notice will be sent to the contact address set forth herein (as such may be changed by notice given to the other party), and will be deemed delivered as of the date of actual receipt.
To AIMMS B.V.: Diakenhuisweg 29- 35, 2033 AP Haarlem, The Netherlands, Attention: Legal Department
To you: your address as provided in our account information for you. We may give electronic notices specific to you by email to your e-mail address(es) on record in our account information for you. We may give notice to you by telephone calls to the telephone numbers on record in our account information for you.
i. Entire Agreement. This Agreement is the entire agreement between us regarding our relationship in the context of the AIMMS Community. All other agreements existing between us in relation to other topics and contexts of relationship (i.e. license agreements regarding AIMMS software products, partnership agreements, non disclosure agreements, etc.) remain unchanged. We object to and reject any additional or different terms proposed by you, including those contained in your purchase order, acceptance or website. It is the express wish of both you and us that this Agreement and all related documents be drawn up in English. We might make versions of this Agreement available in languages other than English. If we do, the English version of this Agreement will govern our relationship and the translated version is provided for convenience only and will not be interpreted to modify the English version of this Agreement.
j. No Third Party Beneficiaries. Nothing in this Agreement, express or implied, is intended to or shall confer upon any person or entity (other than the parties hereto) any right, benefit or remedy of any nature whatsoever under or by reason of this Agreement.
l. No Licenses. We grant to you only the rights and licenses expressly stated in this Agreement, and you receive no other rights or licenses with respect to us, the AIMMS products and services, our trademarks, or any other property or right of ours.
m. Authority. Each party represents and warrants to the other that it has full power and authority to enter into this Agreement and that it is binding upon such party and enforceable in accordance with its terms.
n. Survival. The following sections shall survive the expiration or termination of this Agreement:
‘AIMMS’s Proprietary Rights’, ‘Your Representations and Warranties’, ‘Indemnification’, ‘Disclaimers; Limitation of Liability’, and ‘General’.
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