Study 6: Accelerate Adoption of Relevant Customer Channels
This study can help you ensure resource requirements in your supply chain.
A very likely scenario is an accelerated adoption of certain customer channels, for instance online grocery. These channels might not be able to bear the increased shift in demand.
Relevant customer channels must be prioritized and the resource requirements to fulfill their demand must be studied.
AIMMS S&OP Navigator allows users to prioritize their customers to increase the fulfillment in that channel. Although a forced higher fulfillment of one channel might lead to an overall lower margin, understanding the impact on your resources of putting a higher burden on that channel could prove to be invaluable in the long run.
Customer Channel Priority in S&OP Navigator
This article is part of the series Immediate Supply Chain Actions to Take Amid COVID-19.