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Failed to retrieve the latest WebUI version from the repository

  • May 19, 2025
  • 2 replies
  • 71 views
R

Hello everyone,

This is my first time using AIMMS for academic purpose. I was facing an issue with the WebUI the is not downloaded correctly, then i found a post here in the community suggested to download this https://library-repository.aimms.com:443/libs/69378F70-E906-486F-8F2C-1D606AEB9669/24.11.2.3/x64_vc143_Release.alib in MS Edge browser. After i downloaded it, then a new error shows with following error message:

"Failed to retrieve the latest WebUI version from the repository
(Error: Error resolving hostname library-repository.aimms.com: No such host is known.)"

Does anyone face this issue, what should i do in this case?

Thanks!

Best answer by r6gh6d

Hi ​@dsalakirova 

I found out the issue is actually with the network connection, because I was working at home and the VPN was not connected to my laptop, so when I connected to the network and reinstalled the software, everything works very well!

Sorry for any inconvenient I made.

and thank you so much for your kind help.

    2 replies

    D
    AIMMSian
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    • dsalakirova
    • AIMMSian
    • 17 replies
    • May 21, 2025

    Hello, 

    It seems that for some reason you are not able to reach our repositiry library. This is necessary for you to be able to create an initial WebUI application because you need to download the library on the machine. 

    The problem with the connection might be you not being able to reach a DNS server, a firewall or proxy blocking access to that domain or something else. 

    I can help you with a work-around - you can download an earlier AIMMS version from our website and I can share the library with you, so you can start working on your project.

    Please download this .aimms version from our downloads page → please scroll to the Custom Downloads section and download this AIMMS version:


    I will share via e-mail a project file with you, from which you can start building your model. 

    In the folder I have shared, there are 2 folders:

    • 69378F70-E906-486F-8F2C-1D606AEB9669 -> please copy this folder to your local %localappdata%\AIMMS\AutoLib - you will need it in order to be able to open the project I shared;
    • A folder called Test model 24.5 - this folder contains an AIMMS model created in version 24.5 - you can use it and build on top of that

     The above should help you start working on your model, however, you will need to solve the network problem in order to be able to download repository libraries in the future.

    R
    • r6gh6d
    • Author
    • Explorer
    • 2 replies
    • Answer
    • May 21, 2025

    Hi ​@dsalakirova 

    I found out the issue is actually with the network connection, because I was working at home and the VPN was not connected to my laptop, so when I connected to the network and reinstalled the software, everything works very well!

    Sorry for any inconvenient I made.

    and thank you so much for your kind help.


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